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Terms and Conditions

Effective Date: 01/05/2025 Company Name: Tidish Portal OPC Private Limited Email: info@tidish.com Phone: 7339336276 Address: Mothilal Street, Kumbakonam, Tamil Nadu Please read these Terms and Conditions ("Terms") carefully before using any services, software, or tools provided by Tidish Portal (“we,” “us,” or “our”). By accessing or using our website, portal, and services, you (“Client,” “User,” or “You”) agree to be bound by these Terms.

1. Services Offered

Tidish Portal offers: SaaS-based Marketing Automation Software CRM & Funnel Building Tools WhatsApp & Email Campaign Automation Strategy Consultation & DFY Services Calendar Booking, LMS, and Payment Integration Services are provided based on the subscription or package chosen. Custom work is defined in writing before execution.

2. Eligibility

To use our services, you must: Be at least 18 years old Provide accurate, complete, and current information during registration Have the legal authority to enter into a binding agreement

3. Subscriptions and Payments

Subscription plans: Startup (₹4,999/month), Growth (₹7,999/month), Scale-up (₹12,999/month) All subscriptions are prepaid and auto-renew unless canceled prior to the billing date. Refunds are not issued once payment is processed, except in cases of service failure explicitly caused by us. Payments are collected securely via third-party gateways. We do not store payment details. For overdue payments, access to your dashboard and services may be suspended until dues are cleared.

4. Client Responsibilities

You agree to: Provide necessary content, creatives, or access for campaign execution. Not misuse, reverse engineer, or resell our platform or software unless on a white-label agreement. Follow ethical business practices in usage of automation systems (e.g., no spamming, fraud, or misleading ads)

5. Intellectual Property

All content, frameworks, systems, funnels, software, and materials developed by us remain the intellectual property of Tidish Portal. Clients are granted a non-transferable, non-exclusive license to use the platform only as outlined.

6. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared during the engagement. This includes business strategies, contacts, leads, and campaign data.

7. Limitation of Liability

We are not liable for: Any direct or indirect loss from using the software or running campaigns Service delays due to internet/server outages or third-party integration failures Business losses arising from inaccurate implementation of strategy or user error Maximum liability shall be limited to the subscription fee paid in the last 30 days.

8. Termination Policy

We reserve the right to terminate services if: You violate these Terms. Use our platform for unethical, illegal, or abusive activities. Non-payment for more than 14 days post-due date. You may terminate your subscription anytime. No partial refunds are issued upon mid-month cancellation.

9. White Label Users

White-label partners (Rs. 99,999/year) are responsible for supporting their own clients. Misuse of backend, branding violations, or breach of partner agreement will lead to suspension without refund.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in TamilNadu, India.

11. Contact Us

For support or clarifications regarding these Terms: 📧 Email: info@tidish.com 📞 Phone: 7339336276 🏢 Address: Mothilal Street, Kumbakonam, Tamil Nadu