Privacy Policy
Effective Date: 01/05/2025
At Tidish Portal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, services, and platform solutions.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Name, Email Address, Phone Number
Business Name, GST Number, Address
Designation and Business Role
b. Technical & Usage Information
IP address, browser type, device details
Pages visited, actions taken within the app
Communication records (Email, WhatsApp, SMS)
c. Payment Information
Billing address, UPI/Bank/Payment method (via secure third-party gateways)
2. How We Use Your Information
We use your data to:
Provide our automation, CRM, and SaaS services
Improve user experience and service delivery
Schedule strategy calls and demos
Send marketing communication (Email, WhatsApp, SMS)
Process payments and subscriptions
Detect and prevent fraudulent activities
3. Data Sharing & Third Parties
We do not sell your personal data. We may share your data only with:
Trusted third-party service providers (e.g., WhatsApp Cloud API, Razorpay, Email services)
Legal authorities, when required by law
Business partners or affiliates under NDA for service delivery only
4. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your browsing experience and understand usage patterns. You may disable cookies in your browser, but some services may be limited.
5. Your Rights
You have the right to:
Access or request a copy of your data
Correct inaccurate information
Request deletion of your personal data
Opt-out of marketing communications anytime
For requests, email us at info@tidish.com
6. Data Security
We use industry-standard security protocols (SSL, data encryption, two-factor authentication) to protect your personal and business data from unauthorized access.
7. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and enforce our agreements.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
9. Policy Updates
We may update this policy occasionally. All changes will be posted here with the updated effective date. Continued use of our services means you accept the revised terms.
10. Contact Us
For any questions regarding this Privacy Policy or your personal data:
📧 Email: info@tidish.com
📞 Phone: 7339336276
🏢 Address: Mothilal Street, Kumbakonam, Tamil Nadu
